Pricing & refunds
What does it cost? Pro is $19.99/mo or $199/yr.
What are AI assistant credits? Building a job from a client message typically uses about 50–100 credits; quick changes use less, and vision images vary. Balance in Settings → Billing.
Is there a free trial? Yes. You get 14 days with 500 trial credits. No credit card required — and we never charge you automatically. The 7-day money-back guarantee still applies if you subscribe afterward.
How do I cancel? Open Settings → Billing → Manage subscription (Stripe Customer Portal). Cancellation takes effect at the end of your current period.
Sign-in & account
How do I sign in? We use email codes. Enter your email on the sign-in page and enter the one-time code on the same device.
Where do I manage billing? Signed-in users can open Settings → Billing to manage payment methods or open the Stripe customer portal.
Data & privacy
How do I export or delete my data? Signed-in users can request a data export or schedule account deletion from Settings. See also our Privacy Policy for how we process information.
Using the product
What is Plan Event for?It's a workspace for party decorators and event stylists. Start from the client's inquiry, then build the job — quote, decor list, crew tasks, schedule, and costs — yourself or with your assistant.
What does the assistant do?It turns your client's message into the job: the quote, packing list, setup plan, expenses, and vision concepts. It makes changes right away, asks before removing anything, and every change can be undone.
Can I use Plan Event without the assistant? Yes. You can enter and edit everything manually. The assistant is there to speed up setup and cleanup, not replace your judgment.
What if something breaks? Refresh the page. If it still fails, contact support with what you were doing, roughly when it happened, and any event or page name that helps us investigate.
Are features stable? The core workflows are stable. We ship improvements continuously and avoid disruptive changes where we can.
Contact
Plan Event LLC
Email: support@planevent.app
Legal terms: Terms of Service